January-Febuary 2019 : Page 1


The Smart Manager February 05, 2019 00:00





In this issue of The Smart Manager : The cover theme of the Jan-Feb issue is ‘Listening, a much-overlooked skill’. Experts— Ike Lasater, a mediator, trainer, and speaker; Jon Wortmann, author of Mastering Communication at Work; Stephen Kozicki, Gordian Business; Stefano Pelle, Ferrero India; Dr Mark Goulston, author of Just Listen; Muniinder K Anand, Center for Creative Leadership; Dr Bob Nelson, Nelson Motivation, Inc.—share their views on various aspects of this subject.

Dr Ranjan Banerjee, SP Jain Institute of Management and Research, talks about the distinctive qualities of Indian-origin managers and a confluence of factors that make them efficient to cope with management challenges. Lalit Makhijani, Godrej Properties Limited, explores poor relationships of employees and managers, and suggests a practical solution. Raymond Houser, author of The Winning Advantage, talks about reaching goals and overcoming rejections.

Being our 17th-anniversary issue, we featured a one-time section titled ‘What’s in store?’ that included five trends—project management, ecommerce, leadership, data management, artificial intelligence, and augmented humanity.
In our regular sections, we have Leo Bottary, author of What Anyone Can Do, who debunks myths that come in the way of achieving our goals. In gurumantra, Morgen Witzel, University of Exeter Business School, tells us how listening and empathy go hand-in-hand. In our newest section, health and wellness, Dr A B Govindaraj, orthopedic and joint replacement surgeon, implores the need to take a break from work to rejuvenate.



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